Owner-miner to Contractor Transition

Sector

Copper-gold Mining

Geography

Indonesia

Duration

Multi-year Engagement

01
Context

A Major Operating Model Transition

A large copper-gold mining operation in Indonesia undergoing a significant structural change: transitioning over 1,000 employees from an owner-miner to a contractor operating model.

Copper-gold mining
1,000+ employees
Operating model transition
Owner-miner to contractor
02
Challenge

Protecting Continuity Through Change

Workforce transitions at this scale carry substantial operational, commercial, and human risk. The operation needed to maintain production continuity throughout the transition while managing the change with integrity for the people affected.

03
Approach

Transition Through Ownership

The Phoenix Program was applied specifically to the transition management challenge. Enthusiastic Ownership was the governing principle for how the change was communicated, structured, and implemented: engaging with the workforce early, transparently, and with a clear process for managing the transition at the crew level.

04
Outcomes

Transition Delivered

1,000+

employees successfully transitioned to the contractor model.

Production continuity

was maintained throughout the transition period.

No material safety incidents

during the transition.

Discuss a Comparable Transformation Mandate

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