Copper-gold Mining
Indonesia
Multi-year Engagement
A large copper-gold mining operation in Indonesia undergoing a significant structural change: transitioning over 1,000 employees from an owner-miner to a contractor operating model.
Workforce transitions at this scale carry substantial operational, commercial, and human risk. The operation needed to maintain production continuity throughout the transition while managing the change with integrity for the people affected.
The Phoenix Program was applied specifically to the transition management challenge. Enthusiastic Ownership was the governing principle for how the change was communicated, structured, and implemented: engaging with the workforce early, transparently, and with a clear process for managing the transition at the crew level.
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